Enjoy your FIVE STAR customer service here.
 
Q1. Are you a manufacturer or a trading company?
We are a manufacturer, providing OEM & ODM service.
 
Q2.Are your products conforming to our standards?
Our products can pass the testing as you require, e.g.: CE, RoHS, PSE, ETL,FCC, MSDS, etc.
 
Q3. What' the MOQ of your product?
500pcs is our regular MOQ. Small quantity is also acceptable, pls send inquiry for more details
 
Q4. Are the products designed by your own team?
Our product is unique, we have a professional design team and new designs come out every month.  We also can make OEM design. We can send the new design every month.
 
Q5. Is it OK to print my logo & use your own artwork?
Pls send your artwork to us, we can make it. We can support to make it in small order quantity. Start from 500-1000-2000pcs (the cost will be different based on different quantity)
 
Q6. What is the delivery date for a sample?
1-3 days for existing product;
7-10-15days for customer’s OEM DESIGN. We can check case by case.
 
Q7.How many fragrances you have?
We worked with DROM, SYMRISE, Givaudan, Robertet.
We have 2000 different fragrance for selection.
Hot selling fragrance name: Rose, Lavender, Jasmine, Amber, Vanilla, Sweet Cheries, Ocean, orange blossom…
 
Q8. What about after-sale service?
24hours online, we have professional after-sale department. Any problem, just contact us.